SHIPPING AND DELIVERY

WHAT ARE THE PROCESSING AND DELIVERY TIMES?

Once your order has been paid for and validated in our shop, your items will be processed and shipped within 10 working days on average in the EU. For delivery times, you should receive your order within 6 working days on average in the EU. However, it may happen that in exceptional circumstances, this period may vary due to circumstances beyond our control. In view of the health context, please take into consideration that production and delivery times may be extended.

WHEN WILL MY ORDER BE SHIPPED?

Your order will be shipped as soon as possible. Please note that once your order has been paid for and validated by our shop, your items will be processed and dispatched within an average period of 10 working days.

HOW CAN I TRACK MY ORDER?

It is very simple to find out where your order is; just click on the link in the email we sent you to confirm your order. This is the email which summarises your entire order with details of the different items. After clicking on the link provided by us, you will be directed to the website of our carrier. Then you just have to enter the order number and you will be able to track your delivery.